SHIPPING POLICY

🚚 Overview

At ParamparikPoshak.in, we are committed to delivering your chosen attire with care, precision, and timeliness. Whether it’s a bridal lehenga, salwar suit, saree, or Indo-Western ensemble, each order is handled with the same attention to detail that defines our brand.

This Shipping Policy outlines our delivery timelines, procedures, and customer communication standards to ensure a smooth and transparent experience.

📦 Order Processing Time

  • All orders are processed within 1–2 working days of confirmation.
  • Customization requests may require additional processing time, which will be communicated via email.
  • Orders placed on weekends or public holidays will be processed on the next working day.

⏳ Shipping Timeline

  • We ship all products within 7 working days from the date of order confirmation.
  • Working days are defined as Monday to Saturday, excluding public holidays.
  • You will receive timely updates via email at each stage of the shipping process.

📧 Shipping Notifications

Customers will be notified via email at the following stages:

  1. Order Confirmation
  2. Dispatch Notification with tracking details
  3. Delivery Confirmation

Please ensure your email address is accurate and active to receive these alerts. If you do not receive an update within the expected timeframe, contact our support team at info@paramparikposhak.in or customercare@paramparikposhak.in.

🇮🇳 Service Area

We currently ship only within India. Orders placed with international addresses will not be processed, and any payments made will be refunded after verification.

🧵 Packaging Standards

Each product is carefully packed to preserve its quality and presentation. Our packaging includes:

  • Protective wrapping for delicate embroidery and embellishments
  • Secure outer packaging to prevent damage during transit
  • Branding elements that reflect the elegance of ParamparikPoshak.in.

🚚 Delivery Partners

We work with trusted courier services to ensure safe and timely delivery. Tracking details will be shared via email once your order is dispatched.

📍 Delays and Exceptions

While we strive to meet all delivery timelines, delays may occur due to:

  • Unforeseen logistical issues
  • Weather disruptions
  • Regional lockdowns or restrictions
  • High-demand periods (festive seasons, bridal rush)

In such cases, we will keep you informed and work to resolve the issue promptly.

📦 Failed Deliveries

If a delivery attempt fails due to incorrect address, unavailability of the recipient, or refusal to accept the parcel:

  • The courier may attempt redelivery
  • If the parcel is returned to us, we will contact you to arrange reshipment (additional charges may apply)

Please ensure your shipping details are accurate and complete at the time of placing the order.

🛡️ Damaged or Missing Items

If your package arrives damaged or with missing items:

  • Notify us within 24 hours of delivery
  • Share photos of the packaging and product
  • Include your order ID and contact details
  • Email your claim to customercare@paramparikposhak.in

We will investigate and resolve the issue as quickly as possible.

🧾 Invoice and Documentation

Every shipment includes a printed invoice. If you require a digital copy or GST invoice, please email customercare@paramparikposhak.in with your order ID.

📞 Contact Us

For any shipping-related queries or assistance, reach out to:

Thank you for choosing ParamparikPoshak.in. We’re honored to be part of your journey and committed to delivering timeless attire with care and reliability.

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